Returns & Exchanges

At Giani Inc., we want you to be completely satisfied with your home transformation project. If you are not happy with your purchase, you may return unopened and unused kits within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team with your order number to request a Return Merchandise Authorization (RMA) number.

• 2.
  Pack Your Items

  Securely place the unused items in their original packaging, ensuring all components of the kit are included and protected.

• 3.
  Ship to Giani

  Affix the provided shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.