Frequently Asked Questions
Everything you need to know about Giani Inc. home transformation products.
What is the typical shipping timeframe for my order?
Standard orders are processed within 1-2 business days. Depending on your location, delivery typically takes between 3 to 7 business days via UPS or FedEx Ground.
Do I need professional experience to use Giani DIY kits?
No, our kits are specifically designed for the everyday homeowner. Each package includes detailed step-by-step instructions and access to video tutorials to ensure a professional-grade finish.
What is your return policy for home renovation products?
We offer a 30-day return policy for unused and unopened kits. Due to the nature of chemical coatings, items must be in their original packaging to qualify for a full refund.
How long do the countertop and cabinet finishes last?
With proper care and cleaning, Giani finishes are designed to last as long as traditional water-based paints and coatings—typically several years before a refresh is needed.
Are your paints and coatings safe for indoor use?
Yes, all Giani products are lead-free and have low VOC (Volatile Organic Compounds) levels, making them safe for application inside your home when used as directed.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.